Change History
Designing the history log for tracking user changes and system updates across multiple environments
ROLE
Product Designer
DURATION
DELIVERABLES
Research and Competitive Analysis
User Flows and Use Case Diagrams
Low-fidelity Sketches
High-fidelity Prototypes (Sketch)
Developer Annotations
1 month (Mar 2021 - Apr 2021)
Overview
Genie is Disney Streaming's commerce management tool where product prices and offerings are created and managed by the Business Operations team.
Change History is a new feature that allows users to view changes made to a product, SKU, offer, or promotion. Additionally, it will enable users to view the full edit history, audit entity details, status updates and keep track of changes in case remediation is needed.
My focus was to brainstorm a way for users to view updates and access modified information in a clear, simple, and effective way. I collaborated with the Product Manager in fleshing out the MVP strategy, finalizing feature requirements, outlining user workflows, and brainstorming use case scenarios. The biggest challenge was to build flexible and modular components as add-ons to allow tracking various user actions and interactions within the system in different publishing environments. We want to help users understand the changes that were previously made in the easiest way possible.
Overview
Outcome
The change history feature received great responses from Disney Streaming's Business Operations team and Finance Team. This was an important feature that was requested from the start, and now its implementation has greatly improved communication and alignment within and across teams. The history logs allowed for data collection and analysis, added more context to each user edit and provided more transparency in the change process. Having change information centralized in this feature expedited error detection and correction as well.
To learn more about my work, please feel free to reach me at rmx369@gmail.com. I would be happy to chat more :)